Terms & Conditions

Terms & Conditions

Welcome to Your Counselling Dost

By accessing or using our website, services, counselling sessions, courses, workshops, digital resources, or any related offerings, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General Information

Your Counselling Dost is a platform providing:

  • Counselling and mental well-being support

  • Psychology and mental wellness–related courses

  • Educational and professional development resources

All services are supportive and educational in nature and do not replace medical, psychiatric, or emergency mental health care.

If you are experiencing a medical emergency, severe psychological distress, suicidal ideation, or risk of harm to yourself or others, please contact your nearest hospital or emergency helpline immediately.

2. Nature & Scope of Services

  • We do not provide medical diagnosis, psychiatric treatment, or clinical psychotherapy unless explicitly stated and legally permitted.

  • Our services focus on emotional support, guidance, education, skill development, and well-being awareness.

  • Outcomes may vary depending on individual effort, background, and personal circumstances.

3. Eligibility

By using this website or booking any service, you confirm that:

  • You are 18 years or older, OR

  • You are using the website under the supervision and consent of a parent or legal guardian.

4. Session Booking & Payments

  • Sessions and courses can be booked through our website or via official communication channels.

  • Full payment is required to confirm any booking.

  • Prices, packages, and offerings may change without prior notice.

  • You agree to provide accurate and complete personal information during booking.

5. Cancellation & Refund Policy

  • Cancellations made at least 24 hours before a scheduled session are eligible for rescheduling.

  • No refunds are provided for:

    • Missed sessions

    • Cancellations within 24 hours

    • Completed sessions

  • Courses, digital products, workshops, and downloadable materials are non-refundable once purchased.

6. Confidentiality & Privacy

We respect your privacy and confidentiality.

Information shared during counselling sessions remains confidential except when:

  • There is a risk of harm to self or others

  • Disclosure is required by law

  • Mandatory reporting laws apply (especially in cases involving minors)

All personal data is handled in accordance with our Privacy Policy.

7. Not a Crisis or Emergency Service

Our services are not designed to handle:

  • Psychological emergencies

  • Self-harm threats

  • Active suicidal ideation

  • Acute psychiatric crises

In such situations, please seek immediate help from emergency services or local crisis helplines.

8. Courses & Certificates Disclaimer

  • Certificates issued by Your Counselling Dost are course completion or participation certificates.

  • These certificates:

    • Do not constitute a government license

    • Do not authorize clinical or medical practice

    • Are intended for educational and professional development purposes only

9. Course Outcome Disclaimer

  • Completion of any course does not guarantee employment, income, therapeutic competence, or private practice success.

  • Application of learned skills is solely the responsibility of the participant.

  • Participants must comply with local laws, ethical standards, and professional guidelines applicable in their region.

10. Use of Website Content

All content on this website—including text, blogs, videos, images, graphics, and course materials—is the intellectual property of Your Counselling Dost.

You may not:

  • Copy

  • Reproduce

  • Distribute

  • Modify

  • Republish

…any content without prior written permission.

11. User Responsibilities

By using this website, you agree:

  • Not to misuse, hack, spam, or disrupt the platform

  • Not to upload abusive, harmful, or illegal content

  • To interact respectfully with practitioners, staff, and other users

12. Limitation of Liability

Your Counselling Dost, its founders, practitioners, and team members shall not be liable for:

  • Emotional responses or distress arising from sessions

  • Decisions made based on counselling or course content

  • Technical issues, service interruptions, or data loss

  • Failures of third-party services (payment gateways, hosting providers)

You use our services at your own discretion and responsibility.

13. Third-Party Links

Our website may contain links to external websites or services.
We are not responsible for:

  • Their content

  • Privacy practices

  • Policies or offerings

14. Changes to Terms & Conditions

We reserve the right to modify or update these Terms & Conditions at any time.
Continued use of our website after updates indicates acceptance of the revised terms.

15. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of Indian courts.

16. Contact Information

For any questions regarding these Terms & Conditions, please contact:

📧 yourcounsellingdost@gmail.com
🌐 www.yourcounsellingdost.com

Your Counselling Dost

Your Counselling Dost is a platform dedicated to mental wellness, counselling support, and psychology education. We aim to build a safe, ethical, and inclusive space for learning and personal growth.